Suspension Calculator

Over the past year eBay has become much more strict regarding its sellers.  On the surface many of these changes seem great for both buyers and sellers.  eBay claims their rules are fair because every seller is held to the same standard and graded by the same buyers.  What eBay's rules don't take into account though is the impact made against their low volume sellers.  Use the calculator below to find out how likely you will run afoul of various eBay policies through no fault of your own.

Your best defense against bad ratings and customer dissatisfaction is to describe your listings accurately, ship on time using traceable means, have a reasonable return policy, quickly answer questions that your buyers have, and rectify any mistakes you make.  Despite doing all of these, you will likely be put in situations where all of this will still fail.  This calculator is meant for analyzing these situations that you cannot control and their impact on your business.

We define a "bad" buyer as one that bids or buys with the intention to leave negative feedback, leave 1's in your DSRs, or file frivolous SNADs and INR claims through PayPal.  This could be your competition, a scam artist, a kid with nothing better to do, or possibly just someone who clicked the wrong button.  This calculator assumes a 76% feedback participation rate, one item purchased per buyer, you are a "perfect" seller, and unless your buyer is a "bad" buyer they leave positive feedback with all 5's for DSRs.  This calculator does not take into account buyers that don't understand the DSR system.

Sales / Month "Bad" Buyers

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98% Feedback 30 day DSR 12 month DSR 2% BDR 5% BDR
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